Wildfire Comms Ltd is a limited company registered in England and Wales and is a controller under the General Data Protection Regulation and Data Protection Act 2018. Wildfire Comms is committed to respecting the privacy of our website users and ensuring that the data of all our subscribers and customers is safeguarded. This privacy policy will explain how any personal data we collect from or, or you provide us with will be processed, along with why we collect it, how we use it and what to do if you would like to know more.   It applies to information we collect about:

• Subscribers of all our titles
• Visitors to the website
• Customer service requests and email

 

What we collect

We will only collect information from you that is relevant to the matter that we are dealing with.  We may collect the following information from which is defined as ‘personal data’:

• Name, job title and industry
• Contact information including email address, address

We use third-party services: Google, Mailchimp, Hubspot and Convertkit, to house our subscriber data.  

Basis for processing

The basis on which we process your personal data is one or more of the following:

• It is necessary for the performance of our contract with you
• It is necessary for us to comply with a legal obligation
• It is in our legitimate interest to do so
• You have given us your consent (this can be withdrawn at any time by advising our Data Protection Officer)

We do not share or sell any subscriber data to third parties for their use unless specifically agreed by yourself in advance. An example of this is when we partner with a brand to host a webinar.  

Unsubscribing

If you wish to unsubscribe at any time you may do so by clicking the link at the bottom of any email you receive from us. Alternatively, you can contact us by email on info@wildfirecomms.co.uk. Please note that unsubscribing from one email will not unsubscribe you from any others that you may have signed up to. If you wish to unsubscribe from all email contact with us, please get in touch directly.  

Our website

When someone visits our website, we use third party service, WordPress and Google Analytics. We use these services to collect visitor behaviour patterns to see how our website is being used by you, the customer. In doing this, we hope to be able to identify areas where, if needed, we can improve the user experience. Any information that we collect will be processed in such a way that will not identify anyone.  

Cookies

Our website uses cookies to tell you apart from other users. The cookies will remember certain things about your visit to the site, so we can continue to improve your user experience, these include how you navigate the site and which pages you are visiting. These cookies cannot be used to identify an individual user. Enabling these cookies is not necessary for website use, however it will provide you with a better browsing experience. You can choose to block these cookies if you wish to.  

Contact requests and email

We use Outlook to process any contact messages that come through our website. We may from time to time keep these emails after they have been actioned for future reference if we think they may be needed. We do not use any of this information in any other way than stated.  

Data protection and your rights

Information you have provided us with will be held securely. As stated, your personal details will not be passed to third parties unless it is to fulfil a service which has been agreed in advance by you submitting a form in which you agree to being contacted. Examples of this scenario are when you sign up to watch a webinar in which we have a partner. The partner will contact you to offer further information relating to the webinar. We endeavour to only use your personal information for the purposes mentioned above. Your personal information will only be stored for as long as we deem necessary to fulfil the purpose that we have collected it for. Going forward, if any changes are made to this privacy policy we will notify you by email if you are a subscriber. If you are not a subscriber, our most recent privacy policy will be available on our website. If you wish to, you have the right at any time, to request a copy of the personal details we hold for you. This is known as a ‘Data Subject Access Request’. You can also request that we remove or delete any data relating to you on our systems. If you wish to do this, please contact us directly.  

Data Controller Officer

Our appointed data controller officer will oversee compliance according to the above privacy policy. If you have any queries or questions regarding our privacy policy, then please get in touch with us. You can contact us by email on info@wildfirecomms.co.uk.