It applies to information we collect about:
- Subscribers of all our titles
- Visitors to the website
- Customer service requests and email
What we collect
We will only collect information from you that is relevant to the matter that we are dealing with. We may collect the following information from which is defined as ‘personal data’:
- Name, job title and industry
- Contact information including email address, address
We use third-party services: Google, Mailchimp, Hubspot and Convertkit, to house our subscriber data.
Basis for processing
The basis on which we process your personal data is one or more of the following:
- It is necessary for the performance of our contract with you
- It is necessary for us to comply with a legal obligation
- It is in our legitimate interest to do so
- You have given us your consent (this can be withdrawn at any time by advising our Data Protection Officer)
We do not share or sell any subscriber data to third parties for their use unless specifically agreed by yourself in advance. An example of this is when we partner with a brand to host a webinar.
If you wish to unsubscribe at any time you may do so by clicking the link at the bottom of any email you receive from us. Alternatively, you can contact us by email on firstname.lastname@example.org.
Please note that unsubscribing from one email will not unsubscribe you from any others that you may have signed up to. If you wish to unsubscribe from all email contact with us, please get in touch directly.
When someone visits our website, we use third party service, WordPress and Google Analytics. We use these services to collect visitor behaviour patterns to see how our website is being used by you, the customer. In doing this, we hope to be able to identify areas where, if needed, we can improve the user experience. Any information that we collect will be processed in such a way that will not identify anyone.
Enabling these cookies is not necessary for website use, however it will provide you with a better browsing experience. You can choose to block these cookies if you wish to.
Contact requests and email
We use Outlook to process any contact messages that come through our website. We may from time to time keep these emails after they have been actioned for future reference if we think they may be needed. We do not use any of this information in any other way than stated.
Data protection and your rights
Information you have provided us with will be held securely. As stated, your personal details will not be passed to third parties unless it is to fulfil a service which has been agreed in advance by you submitting a form in which you agree to being contacted. Examples of this scenario are when you sign up to watch a webinar in which we have a partner. The partner will contact you to offer further information relating to the webinar. We endeavour to only use your personal information for the purposes mentioned above.
Your personal information will only be stored for as long as we deem necessary to fulfil the purpose that we have collected it for.
If you wish to, you have the right at any time, to request a copy of the personal details we hold for you. This is known as a ‘Data Subject Access Request’.
You can also request that we remove or delete any data relating to you on our systems. If you wish to do this, please contact us directly.
Data Controller Officer